City happy to rip the kids off??

[beerbantam]

Last week i went to Buy my daughter her 1st season ticket for the remainder of the season in Bantams Bar only to be told by the Ticket office that they were no more Season tickets being sold for this year as they were too busy sorting out next years season tickets!!
When i explained that it was costing me £20 a game because i sit in Bantams Bar and that i needed to pay the £50 membership and then she would be free i was told it was tough!!!

Nice eh?

I'm moaning on here because i blanket emailed City with a complaint about it last week and as yet no-one has bothered to even acknowledge that i have complained & i think its disgusting!!

My full letter of compaint is.... http://www.beersblog.co.uk/2008/11/one-step-forward-and-two-back-for-city.html

[Mallorcabantam]

More ad PR -- they dont do themselves any favours tdwn:

[Jantje]

the attitude sadly doesn't surprise me, ever since i joined this MB i periodically bang on about the total lack of PR at City towards the fans. If ML can get his picture in the paper the club will be seen to be doing something but otherwise it s a case of same old story.

[Lofty]

It's been the same for years...tdwn:

People say a lot about Big Fat Geoffrey but when he was at the club I wrote many a letter and received personal replies from him in response to all of them.

He even sent me a replacement program free of charge after it got soaked in the Sunwin against L**ds.

The current regime could learn a lot from him.....apart from financial advice obviously!!

[Northern]

I have to say when Lawn first came in City did make an effort to respond to emails pretty quickly! I sent an email to the club at that time and got a response within 2 days, I also sent another one a month later and got a phone call from David Baldwin! tup:

Seems like they have given up now! tdwn:

[Macca Ha Ha Ha]

To be fair to the club I've had no problems at all this season in communication with them and sorted out a problem over season ticket payments swiftly and was treated with respect.

I too would have been really peeved if I was told it was "tough" and to lump it - I doubt I would have walked away quietly - it's only a stones throw away from the 1911 club entrance where all the big hitters congregate - maybe give them a call directly and ask for this unfair situation to be sorted or make a trip to the 1911 club reception - demand your rights as a supporter - I'm with you on this one as loyal fans should not be treated like this.

[Overlord]

Very strange. You'd have thought they'd be all over someone who wants to support the club. Hardly Manchester United. tdwn:

[Spoonhead]

Shoddy way to treat 2 loyal season ticket holders who are trying to introduce a new lifelong fan. They should bend over backwards to get kids in....these are the fans of the future. I bet nobody here is surprised though are they?

[billybantam]

That is ver bad PR from the club and just to be told its tough is out of order...

The ticket office is an absoloute shambles and its lucky they've got me hooked because if they hadnt, and it was any other part of the entertainment industry, i wouldnt have gone backtdwn:

This sounds like the pricing/ticketing policy this time, but generally their admin and logistics of it are an absoloute shambles, especially when you have specific requirements as i often do, going to away matches with my disabled sister

However last season we wanted to move our seats to Midland Road for the Lincoln and Hereford games, when we wanted to go to the next home game we found the they'd taken the wrong ticket out of our book and left the lincoln ticket in, so we couldnt get in. We went to the ticket office and they just handed us 2 vouchers for the gametup:tup: I was very impressed as knowing the ticket office i thought it would be a right ball ache.

[Devil's Advocate]

Whinge, whinge, moan, moan, whinge! :rolleyes:






























Seriously, it's shocking, well not really as this is how it's always been. I assume you will get a call from Dave very soon and this will be resolved quickly. On a side note if they are busy with next year's then I assume we are going to get another Christmas present offer!

[beerbantam]

Seriously, it's shocking, well not really as this is how it's always been. I assume you will get a call from Dave very soon and this will be resolved quickly. On a side note if they are busy with next year's then I assume we are going to get another Christmas present offer!

Assuming dave's email address is davebaldwin@the-bantams.co.uk i might do, if anyone else has a correct address or one he will respond to it would be helpful!

thanks

[BaselBantam]

According to this (http://www.bradfordcityfc.co.uk/page/Marketing/0,,10266~1034891,00.html) page, the correct email is davidbaldwin@the-bantams.co.uk

[panther]

that address looks about right tbh... dont forget you did email ML on his direct address as well... tup:

I read this over on the omb and thought I bet they are doing early ones like last year...

http://bcafc.livewwware.co.uk/viewtopic.php?f=7&t=42855

A polite reply would have been all that was needed though in the first place imo..

[beerbantam]

According to this (http://www.bradfordcityfc.co.uk/page/Marketing/0,,10266~1034891,00.html) page, the correct email is davidbaldwin@the-bantams.co.uk

Thats actually the address i sent it totup:

[Macca Ha Ha Ha]

I still can't believe i was banned from the OMB - but read the links pages anyway - the usuals are all back on there i see - still i won't go begging to Granny to be allowed in again - they can stick it where the sun don't shine!

[Macca Ha Ha Ha]

was that spam on my part ? - if so "tough"

[beerbantam]

that address looks about right tbh... dont forget you did email ML on his direct address as well... tup:

I read this over on the omb and thought I bet they are doing early ones like last year...

..

It is the early bird offer for next year thats going out!!

That doesnt mean that they cannot print match tickets though!!:rolleyes:

[Tills]

damnation:mad:

[panther]

It is the early bird offer for next year thats going out!!

That doesnt mean that they cannot print match tickets though!!:rolleyes:

I take it you received a reply then? who from? pm me if you would rather..

I will talk to you tomorrow night...

[beerbantam]

I take it you received a reply then? who from? pm me if you would rather..

I will talk to you tomorrow night...

Not a sausage from anyone!tdwn:tdwn:tdwn:

[Portadown Loyal]

Seems really crappy especially when you consider Rangers are doing a Half Price season ticket for Juniors starting on Dec 27th till end of season for only £67

[Garlic Breath]

I'll dance a jig and a reel to that..where's me pipes begorrah?:D

[Tills]

I'll dance a jig and a reel to that..where's me pipes begorrah?:D

And a Leeds fan as well :rolleyes::rolleyes:

[Portadown Loyal]

all hail the mighty one

[Parrot]

They should bend over backwards to get kids in....these are the fans of the future. I bet nobody here is surprised though are they?

I thought kids got in free?.....how further backwards can they bend? :rolleyes:


I take it you received a reply then? who from? pm me if you would rather..

I will talk to you tomorrow night...

Panters got no Influence down at VP these days, were still waiting for the LCD TVs ffs! tdwn:

They just see her as some crazy old bat who hands out team sheets...:)

Back on topic, If i'd have been in your position Beer i'd had asked to take the matter up with someone higher up the food chain and put a complaint in about the guys attitude.

[panther]

oi you.... watch it.... the TV situation was the doing (or not) of someone Beer has already emailed... as you well know... I still have the text... ;)

btw, he can't get any higher than one of the ones he has emailed... :confused:

[Macca Ha Ha Ha]

he could ask for Julie

[Macca Ha Ha Ha]

or is he off the piste ?

[Spoonhead]

I thought kids got in free?.....how further backwards can they bend? :rolleyes:

Is this thread not about beer struggling to get his young un in? (Not for free either) :rolleyes:

[Parrot]

Is this thread not about beer struggling to get his young un in? (Not for free either) :rolleyes:

Nah, Its a thread about poor PR from an individual employee at VP, not club policy as young uns get in free as far as im aware?

Are you going tomorrow?

[Spoonhead]

Nah, Its a thread about poor PR from an individual employee at VP, not club policy as young uns get in free as far as im aware?

Are you going tomorrow?

Beer said he's paying full price for her at the moment...that's what he's trying to sort out. :confused:

On your second point....watch this space. ;)

[Tallinnbantam]

And now the club have announced new prices for the remainder of the season. Don't they brief thier employees?? Why did the ticket office just say "tough"?

Maybe no-one is allowed to speak until Mark Lawn splashes himself all over the back pages (oo-er).

[ernie06]

Not a sausage from anyone!tdwn:tdwn:tdwn:

MY GOD - not only do you expect a response but you want free food too - your expectations are FAR too HIGH

[beerbantam]

Nah, Its a thread about poor PR from an individual employee at VP, not club policy as young uns get in free as far as im aware?



No its not, I can only get our kid in by paying full whack as they wont sell me a junior season ticket and BBar membership for £50 as advertised on their website!!

Basically halting a fan from attending!!

[Devil's Advocate]

Beer, ring Julian ffs. Or write in to the T&A. It's ironic that they offer such **** PR at the time they are announcing the cheapest season tickets for decades! :rolleyes:

Do we ever learn? Oh, just a quick thought, don't we have a Customer Liaison Manager at City? What's she doing about this kind of thing? Seems strange that on a matter where customer liaison is required you hear neither hide nor hair of the person employed to resolve such matters! :cool:

[beerbantam]

Beer, ring Julian ffs. Or write in to the T&A. It's ironic that they offer such **** PR at the time they are announcing the cheapest season tickets for decades! :rolleyes:

Do we ever learn? Oh, just a quick thought, don't we have a Customer Liaison Manager at City? What's she doing about this kind of thing? Seems strange that on a matter where customer liaison is required you hear neither hide nor hair of the person employed to resolve such matters! :cool:

She was the first person i emailed (along with Lawn), its a disgrace tbh, false advertising on the website and terrible customer service & PR.

The club obviously think that it doesn't matter that they piss off individual fans like me - but how many like me will there be?:rolleyes:

Already i'm thinking that because of this farce i'm not wasting my money on the cup game (that would of been £50), and they are refusing to take my £50 for our kids season ticket.......yet they have the cheek to put their hands out for money with 'Stuarts fighting fund' - it beggars belief'!tdwn:

[Jantje]

She was the first person i emailled (along with Lawn), its a disgrace tbh, false advertising on the website and terrible customer service & PR.

The club obviously think that it doesn't matter that they piss off individual fans like me - but how many like me will there be?:rolleyes:

Already i'm thinking that because of this farce i'm not wasting my money on the cup game (that would of been £50), and they are refusing to take my £50 for our kids season ticket.......yet they have the cheek to put their hands out for money with 'Stuarts fighting fund' - it beggars belief'!tdwn:

Just wait until ML's next big scheme is let loose and his picture will be all over the T&A . Basic PR seems way down the list compared with a nice trip to Mexico, who gives a f**k about that or the chairman flipping burgers when the serious stuff surrounding getting future generations of fans hooked is ignored or the office staff can't be arsed trying to find out.

[billybantam]

Fact is there not interested in fans that have been here all along and stuck with the team and the club, they just want a whole wave of new fans here for cheap tickets...

Completley agree about Mark Lawn, i presume we'll be seeing his pin striped suit, blonded hair and cheesy grin on the back of the T&A today

[beerbantam]

Just wait until ML's next big scheme is let loose and his picture will be all over the T&A . Basic PR seems way down the list compared with a nice trip to Mexico, who gives a f**k about that or the chairman flipping burgers when the serious stuff surrounding getting future generations of fans hooked is ignored or the office staff can't be arsed trying to find out.

true to form.... http://www.thetelegraphandargus.co.uk/sportbcfc/sportbcfcheadlines/3874353.City_go_back_to_the_70s/

I left a comment though i doubt i will get anywhere!!

[Kop Kred]

true to form.... http://www.thetelegraphandargus.co.uk/sportbcfc/sportbcfcheadlines/3874353.City_go_back_to_the_70s/

I left a comment though i doubt i will get anywhere!!


"Thank you.. thank you very much... that was 'This ones for the children'...
... my next song is the 'Chillis' classic 'Give It Away'... thank you......."

http://www.thetelegraphandargus.co.uk/resources/images/739405/?type=display

[king billy]

true to form.... http://www.thetelegraphandargus.co.uk/sportbcfc/sportbcfcheadlines/3874353.City_go_back_to_the_70s/

I left a comment though i doubt i will get anywhere!!

Someones put "phone them then dipshit".....pmsl....:D

[sweetcakes]

Notice the tickets wont be £150 next season is that really going to scare thousands into going out and buying them for crimbo :rolleyes:

[Blue Monday]

true to form.... http://www.thetelegraphandargus.co.uk/sportbcfc/sportbcfcheadlines/3874353.City_go_back_to_the_70s/

I left a comment though i doubt i will get anywhere!!

i like the comment below yours.....:D

[billybantam]

“I don’t think the prices of a season ticket next year will be the current £150, although we are looking at other incentives to make next year’s more accessible for fans.”

What does this mean? Presumably prices are going up but surely not another multibuy scheme....

I would have made it £100 all over the stadium and then announce about £170 at end of season and plug it now as a season ticket for fans that dont care what division we're playing in next season, League 1, League 2 or BSP...

[Devil's Advocate]

More accessible? Direct debit schemes, buy now pay later......

They won't make a decision now on how much it will be later in the season as they need to know how many buy it for Christmas. As transparent as see-through glass! :rolleyes:

[Yeadon Bantam]

What a set of spacktards who commented!tdwn:

[beerbantam]

What a set of spacktards who commented!tdwn:

Easy tiger - no need to abuse me!!:eek:

[Devil's Advocate]

Nor me! :D

[beerbantam]

Last week i went to Buy my daughter her 1st season ticket for the remainder of the season in Bantams Bar only to be told by the Ticket office that they were no more Season tickets being sold for this year as they were too busy sorting out next years season tickets!!
When i explained that it was costing me £20 a game because i sit in Bantams Bar and that i needed to pay the £50 membership and then she would be free i was told it was tough!!!

Nice eh?

I'm moaning on here because i blanket emailed City with a complaint about it last week and as yet no-one has bothered to even acknowledge that i have complained & i think its disgusting!!



All's well that ends well!!tup:

Season ticket is now sorted for this season for our young un'!tup:tup:

[Kop Kred]

All's well that ends well!!tup:

Season ticket is now sorted for this season for our young un'!tup:tup:


How? :confused:

[Jantje]

All's well that ends well!!tup:

Season ticket is now sorted for this season for our young un'!tup:tup:

What happened? did they get in touch

[Devil's Advocate]

No, he's switched allegiances and got a cheap deal at Elland Road. :rolleyes:

[beerbantam]

Seemingly none of my emails were getting through so were not acted upon as they should have been, although the club remit is to reply within 7 days.
My post on the T&A site did reach the right man though and was acted upon instantly - then sorted!!tup:

[Devil's Advocate]

Who's the right man? Did you get a freebie? Is the Earth round? Will penfold rescue his boss? Is Baz losing weight? Tune in next time....

[Macca Ha Ha Ha]

maybe the inbox was full? maybe the pc was playing up? maybe they saw the T & A article and thought ffs get it sorted?

[Parrot]

Come on Beer, dont spoil the enjoyment of the anti ML brigade and tell them MLs actually done something positive for the club other than give everyone cheap s/t, hired the manager most City fans wanted and give him funds to bring in the players who have got us sitting 2nd in the division....better to moan and diss Lawn because they were no toilet rolls in the BB toilet again or the pie were cold eh? tdwn:

Lets hope ML ****s off and we can get back to paying 300 quid a year for our s/t, playing in front of a couple of thousand fans and managed by a **** like Turd eh?

MLs got a lot to answer for it seems.....:rolleyes:

[Devil's Advocate]

P, I accept all that, but for crying out loud someone get him a PR manager! tup: